Effective Communication and Teambuilding
Objectives: This course will cover (1) Basic communication skills; (2) Conflict management, (3) Crucial Conversations and accountability; (4) Holding Effective Meetings (including virtual meetings); (4) Collaboration, negotiation, and facilitation skills); (6) Team Development; and personal and team assessments using the Core Strengths (SDI 2.0) program..
Who Should Attend: Hosts to date: Planning Associates, Regulatory Strong Leaders, and District Regulatory Teams
What You Will Learn: By the end of this course the student will be able to identify basic skills to improve communication between applicants, public and coworkers; identify varying conflict management styles, effectively diffuse an angry public and resolve conflict as it arises during permit application review; form effective working teams and partnerships; effectively plan and facilitate a public meeting; effectively deal with the media and present the regulatory program to varying groups to educate the public on the program.
Length: 2-3 days
Objectives: This course trains participants on meeting facilitation. It is customizable from a basic introduction to facilitation to a multi-day hands-on training where participants learn and practice facilitating various types of meetings.
Who Should Attend: Those interested in acquiring the skills necessary to facilitate both internal and multi-party meetings, especially Public Affairs officers and Project Managers.
What You Will Learn: Participants will learn a variety of facilitation techniques and have multiple chances to practice. Specific topics covered include the role of the facilitator; agenda building; logistics and ground rules; and group process, consensus-building, and conflict management techniques.
Length: Half day - 2 days
Objectives: “Partnering” lays the foundation for better working relations by defining common goals, improving communication and fostering a problem solving attitude among the parties involved in the execution on the project. This results in more effective project execution and improvements in quality, schedule, and cost. At the end of the course participants will be able to establish productive relationships with partners and contractors during the life of project execution by making customers and partners an integral part of the team.
Who Should Attend: Those (Civil or Military) who work closely with external parties to execute projects; those whose projects are suffering due to poor partner relationships.
What You Will Learn: Students will learn collaborative processes that can be used during different phases of Civil Works or Military Programs projects to involve potential partners in the development, implementation and operation of the projects. These processes range from informal meetings with a sponsor to establishing a formal Partner relationship. Topics covered include introducing the Partnering concept to bidders, conducting a Partnering workshop, preparing an Issue Resolution ladder, developing the Partnering Charter, and planning for Partnering implementation.
Shared Vision Planning
Objectives: Shared Vision Planning (SVP) is a water resources planning process centered on developing a collaboratively built decision support model with a diverse array of stakeholders. At the end of the training, participants will be able to determine if SVP is an appropriate tool for their situation, and what a SVP process entails. Graduates of the full-length course will be ready to work with others to lead a SVP process.
Who Should Attend: Those who are interested in learning the fundamental principles of Shared Vision Planning, either as someone who may convene a collaborative decision-making process, or as a conflict management/mediation practitioner who would like to incorporate modeling as a problem-solving tool, or a modeler who would like to apply their skills in the decision-making setting.
What You Will Learn: Fundamental principles of planning, participation, and modeling as the three elements of SVP; the decision making process and how a collaborative model can support this process; modeling tools that support SVP; and an example of how to construct a model.
Length: Varies by request - self-paced; 1-1/2 hour interactive presentation; or 4-day session
Objectives: Productive teams start with relationships. Increase your Relationship Intelligence through personal assessments and then work exercises in your team to explore motivations, strengths, conflict triggers, and conflict responses. Certified trainers at CPCX will administer the assessment in advance, and then facilitate the review and teambuilding sessions.
Who Should Attend: Those interested in improving their communication and conflict resolution skills; those interested in a teambuilding workshop.
What You Will Learn: During the Workshop, we will actively explore the results and how to apply them to build effective relationships and resolve conflicts. The assessment provides a common language that promotes understanding and improves communication among anyone you work with. Team members can more clearly see the positive intent behind one another’s actions, and the dynamics of relationships then becomes easier to navigate. This awareness leads to a culture of inclusion and collaboration.
Length: Varies by request - 2 hour interactive presentation to a full-day workshop.